Healthcare

Healthcare Information Technology is the area of IT involving the design, development, creation, use and maintenance of information systems for the healthcare industry. Automated and interoperable healthcare information systems will continue to improve medical care and public health, lower costs, increase efficiency, reduce errors and improve patient satisfaction, while also optimizing reimbursement for ambulatory and inpatient healthcare providers.

 

Insurance

Millennials are spending more money than any other demographic. What are their needs? What are the characteristics of the millennial consumer, as they relate to insurance? Millennials grew up in a digital world, and they’re more comfortable with new tech than any other market segment. Insurance companies need to embrace this by offering tech-friendly features, like mobile apps and self-service. Vendors need to reach out to them via web, text, email, and an ever-growing array of social media. Millennials want their insurance to work just the way they need it to. No more, no less, and they don’t want to pay for things they don’t need. This goes for policy construction, which is undergoing some radical changes, and for marketing and customer service. And as for customer service, it’s one of the most important factors to millennials.